Contact the council

Helping a customer

There are a number of ways in which you can contact us here at Southampton City Council, whether you have a specific enquiry or, if you are not sure who to contact, use the contact details provided for general enquiries.

Key contact information

Email:gateway@southampton.gov.uk

Telephone: 023 8022 3855 (Main Switchboard)

Minicom: 023 8083 2798

In person or by post to:

Southampton City Council
Civic Centre
Southampton
SO14 7LY

Council opening times

Specific needs

A-Z of services

Specific enquiries

Actionline freephone and text service
You can use this service to report faults and problems around the city.

Business Rates enquiries
Contact Information for Business Rates.

Your views count
Would you like to pay a compliment, comment on, or make a complaint about any of Southampton City Council's services?

Contact your local Councillor
Find out who your local Councillor is and how you can contact them, including information about local surgeries.

Emergency Contacts
How to contact the council in an emergency or out of normal office hours.

Gateway One Stop Shop
How to use the Gateway services for personal enquiries about council services.

Health and Community Care
Contact information for the specialist Health and Community Care Line.

Council Tax and Benefits Enquiries
Who to contact if you have an enquiry about your local council tax bill or benefit entitlement.

Council Tax Enquiries
Let us know if you have any council tax queries.

Local Area Housing Offices
Providing you with the addresses and contact details for local area housing offices in Southampton

Contact the Webmaster
Let us know if you encounter technical problems when viewing our website.


Last updated: 21 October 2008

Southampton City Council, Civic Centre, Southampton, SO14 7LY - email gateway@southampton.gov.uk - tel 023 8022 3855 - minicom 023 8083 2798